Important Notices

WARNINGS and REMINDERS

Late-comers: Late comers are allowed to enter the hall only during the first applause. Those who missed this chance must wait until the interval. In non-stop concerts, late comers won’t be allowed to enter the hall.

Recorders: Any visual or audio recording, using handy-cam, camera, mobile phone and any other type of recording device during the concert is not allowed.

Parents and children: Parents are asked not to bring their children under 7 to the concerts.

Ticket return or change: Purchased tickets cannot be changed or returned unless the concert is cancelled or its date is changed. If tickets are to be returned or changed, the process should be completed by the concert day.

Venue changes: Venue changes may occur due to reasons beyond control. The Festival authority shall re-arrange the new sitting order according to seat numbers printed on tickets, providing the audience with the closest sitting positions. Tickets cannot be returned due to venue changes.

Programme changes: Changes in the concert programme may occur due to reasons beyond control. Tickets cannot be returned due to programme changes.

Health Services: All concert venues shall be provided with a paramedical team and an ambulance.

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